Zach Triplett said the values he learned at Emory & Henry are shaping him into a successful person who isn’t afraid to reach for the stars, or rather, the clouds.
Triplett is a flight attendant for Delta Air Lines, a job that allows him to travel throughout the world. “And, I actually get paid for it, too,” said the 2010 alumnae, a resident of Port Orange, Florida. “I love my job because no day is ever the same.”
The sky is the limit for the E&H grad. In the Spring of 2013, Triplett received his Private Pilot certificate and in the next couple years, he plans to earn the remaining ratings and licenses in order to become a commercial airline pilot.
Triplet graduated from Emory & Henry certain he could make a difference in the world. As a Bonner Scholar and Public Policy and Community Service major, he volunteered with Crossroads Medical Mission for four years, and served as president of the student body during his senior year.
“Professors, such as Tal Stanley, pushed me to answer tough questions not only about our world, but about myself. More importantly, I was taught the value of caring for others,” he said.
The reasons Triplett was attracted to E&H are the very ones he wanted to find in an employer.
“Similar to Emory & Henry, Delta works hard to make the world a better place to live. Through our "Force for Global Good" campaign, we work to support non-profit and charitable organizations, such as Habitat for Humanity and Relay for Life. Each October, I am proud to wear my pink tie and uniform accessories in support of the Breast Cancer Research Foundation. Delta is a proud supporter and we even have a "pink plane" supporting the cause,” he said.
Triplett’s choice to land a job in the sky was an easy decision.
“While at E&H, I was fortunate enough to spend my summers traveling and working on the West Coast and in different countries. During the summer of 2009, I studied Spanish in Quito, Ecuador for four weeks. During the summer of 2010, after graduating from E&H, I volunteered for a month in an orphanage located in Santo Domingo, Dominican Republic. For three summers from 2008 to 2010, I worked as a Senior Resident Assistant at Johns Hopkins University CTY Summer Camp in Santa Cruz, California,” he said.
“All of these opportunities, which came about because of my involvement with activities and organizations at E&H, instilled in me a love for travel.” In the fall of 2010, Triplett moved to Richmond, Virginia, where he was hired by Shuttle America and later Delta Air Lines.
The flight attendant recently was hired as an Instructor/Evaluator in the In-Flight Service Learning Department at Delta where he teaches a Continuing Qualification course, which is a class every flight attendant must attend once a year in order to maintain his or her FAA flying qualifications. In the Spring of 2015, he will begin teaching Initial Training for new-hire flight attendants.
When he’s not teaching, Triplett works as a flight attendant an average of six days per month, flying within the United States or distant places, such as Johannesburg, Amsterdam, Rome, and other cities throughout the world.
Customer service is a large part of his job.“Today’s technology allows a person to book their ticket, check-in online or at a kiosk, and go through security. The flight attendant is primarily the first Delta employee the passenger sees,” he explained. “If I can brighten the day of just one passenger, I am having a good day.”
“PPCS taught me to be happy with what I do and to work well with those around me. I am an effective flight attendant and instructor, and I think the passion I have for my career makes those around me happy.”
Hometown: Haysi, Virginia
Major: Public Policy and Community Service
Extra Curricular Activities: Bonner Scholar, Head Resident Advisor, and President of the Student Government Association for the 2009-2010 academic year.