FAQs

We know you have questions. We hope many of them are answered below, but we recognize these FAQs may not address all of your concerns. We will continue to update this page frequently as more information becomes available.

For Faculty 

  • Can faculty use all campus facilities to teach their classes remotely?

    If faculty deem it necessary to use their offices or other facilities to deliver their courses we will certainly allow it. We do ask that the facilities be used efficiently and that faculty not congregate in the buildings. You are strongly encouraged to minimize time inside the office and practice social distancing.

  • Can students still be required to “attend” real-time, synchronous class discussion sessions, or are these now to be optional?

    We are aware of the technical challenges that some of our students may encounter.  We will work with students individually to meet them where they are all while delivering the highest quality content.

  • Can we change the times of our course?

    If courses are being held asynchronously the materials can be accessed at any time. Course times may have to be altered based upon student access.

  • How will we get physical materials to our students that are needed to complete remote coursework?

    We will work with students individually to meet them where they are all while delivering the highest quality content.

  • I need access to Adobe Software, how can I get it?

    From Information Technology:

    As a result of campus closure, student and employee access to Adobe Creative Cloud in labs and classrooms is not available. Adobe has provided temporary at-home access for impacted students and employees, so that they can continue their work remotely. Please follow the instructions below to enable access to Creative Cloud Desktop Apps on your personal device. 

    These temporary licenses will be available until May 31, 2020.

    1. Visit https://creativecloud.adobe.com and use your Emory & Henry credentials to sign in. 
    2. If prompted, select ‘Company or School Account’ and then enter your E&H username (email address) & password. 
    3. From the Creative Cloud website, browse for and download your desired app. Click Apps on the top of the page to view all apps.

    For more information on how to download or install apps, see Download and Install Creative Cloud apps.

    For account login issues please go to https://reset.ehc.edu or contact the IT Helpdesk at ithelpdesk@ehc.edu or by calling 276-944-6881.

  • If I choose to teach at the scheduled time (synchronously), can my class be recorded and made available in an asynchronous format?

    Yes. All courses that are delivered via ZOOM, etc. are required to be recorded.

  • Is commencement still happening?

    At this time, graduation will occur as scheduled but the commencement ceremony will be delayed. Emory & Henry College administration is dedicated to providing our amazing graduates an Emory & Henry commencement ceremony. We are continuing to watch how the national and global situations evolves, and will make decisions regarding how commencement will occur in the coming weeks. 

  • Should classes be held “synchronously” or “asynchronously.” Are there expectations or advice?

    It is us to the individual instructor as to how they would like to offer their course delivery. All video sessions will be recorded and archived so that students may view them at a later time as well.

  • Will the library be open for use?

    Kelly Library is currently closed. Online Library resources are available, and online Librarian help is provided at Library Help.

  • Will there be any expectations for faculty to be physically present on campus?

    There are no expectations for faculty to be present on campus.

For Staff

  • Am I eligible for paid leave under the new Families First Coronavirus Response Act (FFCRA)?

    The Families First Coronavirus Response Act (FFCRA or Act) requires certain employers to provide their employees with paid sick leave and expanded family and medical leave for specified reasons related to COVID-19. These provisions will apply from April 1, 2020 through December 31, 2020.  Please contact Tracy Perry tpeery@ehc.edu in Human Resources if you have questions or need to submit a leave request.

  • How will this affect employees and their work?

    Employees work locations may be impacted as employees are strongly encouraged to work from home and practice social distancing.  Employees can expect a more detailed communication about alternative work options to be sent out shortly.

  • If I can’t have student employees working right now, what am I supposed to do?

    Please think about creating a temporary job rotation option for our full-time employees to consider. This is a great opportunity for some of our employees to experience new work activities, work in a department completely different from their own, or add to their knowledge and skill set portfolio.  

  • If I can’t telecommute, what am I supposed to do? Do I or can I return to work on campus?

    If you can’t telecommute, please work with your immediate supervisor or manager to determine your appropriate work solution. Pursuant to the Governor’s recent Executive Order 55, employees should be at home unless it is imperative or critical to be on campus. If you find yourself needing to be on campus, you must schedule your time to be as minimal as possible, try to avoid working the same hours as others who may be working, maintain a 6-foot distance from other people, and avoid any gatherings of 10 or more people.

  • If I can’t work remotely or telecommute, will I continue to get paid my normal salary?

    Yes, it is our goal to continue to pay our employees.  While we are strongly encouraging our employees to work remotely,  we have options in place for our employees who cannot telecommute. 

  • Is commencement still happening?

    At this time, graduation will occur as scheduled but the commencement ceremony will be delayed. Emory & Henry College administration is dedicated to providing our amazing graduates an Emory & Henry commencement ceremony. We are continuing to watch how the national and global situations evolves, and will make decisions regarding how commencement will occur in the coming weeks. 

  • Should I be working remotely?

    Yes, we are strongly encouraging all employees to work remotely.  Those employees who cannot work remotely are strongly encouraged to minimize their time inside the office, practice social distancing, and avoid other employees.

  • What guidance can the college provide for balancing work and parenting when we are working from home and caring for our children at the same time?

    We have several resources available to help employees navigate their “new normal” through the Employee Assistance Program.

  • When do non-exempt employees need to submit time cards?

    Non-exempt hourly employees must submit their time cards on a bi-weekly basis no later than Saturdays at 11:59 p.m.  Failure to submit a time card will have a negative financial impact on those employees.

  • When do supervisors need to approve time cards?

    Supervisors must approve time cards on a bi-weekly basis no later than Mondays at 11:59 a.m.  Failure to approve time cards results in a negative financial impact on those employees who have submitted their time cards on time.

  • Where can I check my sick leave or vacation?

    Employees can view their annual leave and sick leave balances by logging into Self-Service and selecting Employee > Leave. 

  • Why can’t I have student employees working for me now?

    Student employees work contracts for this semester have ended, unless they have been deemed essential to the operations of the institution.  In these very limited circumstances, those students have been notified directly and may continue to work remotely on a very limited and restricted basis.

  • Will my benefits be affected?

    No, employees who are still actively at work will not have any impact on their benefit eligibility. 

  • Will the library be open for use?

    Kelly Library is currently closed. Online Library resources are available, and online Librarian help is provided at Library Help.

For Students

  • How do I return books and/or sell books back to The Emory Mercantile?

    Students will be asked to mail books back to the Emory Mercantile at the end of the academic semester. Books may be mailed back at the following address

    Emory Mercantile
    PO Box 949
    Emory VA 24327.

    Students will receive store credit for the shipping in the form of a gift certificate. The Emory Mercantile will have a buy-back event to pay cash for other books that will extend into the fall term. Please forward any questions regarding books or the Emory Mercantile to Terry Richardson at trichardson@ehc.edu

  • I need access to Adobe Software, how can I get it?

    From Information Technology:

    As a result of campus closure, student and employee access to Adobe Creative Cloud in labs and classrooms is not available. Adobe has provided temporary at-home access for impacted students and employees, so that they can continue their work remotely. Please follow the instructions below to enable access to Creative Cloud Desktop Apps on your personal device. 

    These temporary licenses will be available until May 31, 2020.

    1. Visit https://creativecloud.adobe.com and use your Emory & Henry credentials to sign in. 
    2. If prompted, select ‘Company or School Account’ and then enter your E&H username (email address) & password. 
    3. From the Creative Cloud website, browse for and download your desired app. Click Apps on the top of the page to view all apps.

    For more information on how to download or install apps, see Download and Install Creative Cloud apps.

    For account login issues please go to https://reset.ehc.edu or contact the IT Helpdesk at ithelpdesk@ehc.edu or by calling 276-944-6881.

  • I still have questions, who can I contact?

    We have a new email address where you can send questions: studenthelp@ehc.edu. We are creating this email as part of a new process that will allow us to respond to questions as quickly as possible. The email account will be reviewed by a team of Student Life and Student Success staff.

  • Is commencement still happening?

    At this time, graduation will occur as scheduled but the commencement ceremony will be delayed. Emory & Henry College administration is dedicated to providing our amazing graduates an Emory & Henry commencement ceremony. We are continuing to watch how the national and global situations evolves, and will make decisions regarding how commencement will occur in the coming weeks. 

  • What about Lyceum credits for the rest of the semester?

    In light of Lyceum events being canceled through the end of this semester, the Lyceum Committee met and has decided the following:

      1. Five lyceum credits will be waived from the total required for ALL current students.
      2. Given that 13 Lyceum events were originally planned between the (original) end of spring break and the most recent extended April deadline for obtaining Lyceum credits, all seniors intending to graduate in Spring 2020 who are 13 or fewer Lyceum credits short will be allowed to graduate.  In this allowance, the college administration assumes that you would have attended all 13 of those events.  
      3. If you are a senior with 20 or more Lyceum credits to complete, you must finish those in the fall.  If you have slightly over 13 Lyceum credits to complete, you may contact the Lyceum Committee chair Professor Jamie Ferguson jferguson@ehc.edu to see what extra assignments you can do for Lyceum credits
  • When can I come back to campus to get my belongings?

    The Housing & Residence Life Checkout process will be from 8 a.m.-6 p.m. Wednesday, March 25 - Wednesday, April 1. Detailed instructions of the move out process will be emailed to students. Please wait until you have received this information before reaching out with questions. We will engage in a staggered check-out process to ensure that we are meeting CDC guidelines.

  • When do I have to move out?

    The Housing & Residence Life Checkout process will be from 8 a.m.-6 p.m. Wednesday, March 25 - Wednesday, April 1. Detailed instructions of the move out process will be emailed to students. Please wait until you have received this information before reaching out with questions. We will engage in a staggered check-out process to ensure that we are meeting CDC guidelines.

  • Will in-person classes resume?

    As announced on March 23, 2020 Emory & Henry College will move fully online for the rest of the Spring 2020 Academic Semester–Those classes resume March 30, 2020.

  • Will the library be open for use?

    Kelly Library is currently closed. Online Library resources are available, and online Librarian help is provided at Library Help.

For the Community

  • Are events at the McGlothlin Center for the Arts still happening?

    The McGlothlin Center for the Arts will be canceling and tentatively rescheduling events. Music, art and theatre events have all been currently suspended.

  • Is commencement still happening?

    At this time, graduation will occur as scheduled but the commencement ceremony will be delayed. Emory & Henry College administration is dedicated to providing our amazing graduates an Emory & Henry commencement ceremony. We are continuing to watch how the national and global situations evolves, and will make decisions regarding how commencement will occur in the coming weeks. 

  • What about athletic events?

    Emory & Henry College Department of Athletics and the Old Dominion Athletic Conference (ODAC) via unanimous vote from the President’s Council and Board of Directors have chosen to cancel all spring athletics competition for the remainder of the academic year. Read the release from ODAC.

  • Will the library be open for use?

    Kelly Library is currently closed. Online Library resources are available, and online Librarian help is provided at Library Help.

General

  • What is Coronavirus (COVID-19)?

    There are many types of human coronaviruses including some that commonly cause mild upper-respiratory tract illnesses. COVID-19 is a new disease, caused by a novel (or new) coronavirus that has not previously been seen in humans.

    Symptoms* of Coronavirus include:
    Patients with COVID-19 have reportedly had mild to severe respiratory illness. Symptoms include:

    • Fever
    • Cough
    • Shortness of breath
  • How can I help protect myself from COVID-19?

    There is currently no vaccine to prevent COVID-19. The best way to prevent illness is to avoid being exposed to this virus. The Centers for Disease Control always recommends everyday preventive actions to help prevent the spread of flu and respiratory illnesses, including:

    • Avoid close contact with people who are sick.
    • Avoid touching your eyes, nose, and mouth.
    • Stay home when you are sick.
    • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
    • Wash your hands.
    • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Has anyone been infected at Emory & Henry College?

    No cases of COVID-19 have been reported among the Emory & Henry College community.

  • Where can I go for medical advice?

    Emory & Henry maintains an outpatient health center and provides outpatient medical treatment for minor illness and injury. Members of the Emory & Henry community with questions or concerns are encouraged to contact the College Health Center at 276-944-6219.

    You can also view outside resources in the direct area for more information.

  • Are there any travel restrictions?

    Check the CDC’s Traveler’s Health Notices for the latest guidance and recommendations for each country to which you will travel. Specific travel information for travelers going to and returning from China, and information for aircrew, can be found on the CDC website.

    Emory & Henry College does not have students studying abroad in areas identified with the highest concentration of cases. Students, faculty and staff are the top priority. There currently are no summer trips planned to the locations impacted.

    See the communication updates for further information in regards to travel.

  • How will I know if there is a case of COVID-19 at E&H or in Southwest Virginia?
    If there is a confirmed case of COVID-19 (coronavirus) at E&H or in Southwest Virginia, county health officials will provide an initial notice and E&H will follow in communicating to students, faculty, and staff.
  • What will happen if there is a confirmed case on campus?

    Centers for Disease Control and Prevention (CDC) protocols will be followed in the event there is a confirmed case of COVID-19 (coronavirus) on campus. Individuals who have had close contact with the patient will be contacted and monitored by the Washington County Health Department/Mount Rogers Health District with E&H’s full support.