Brian Chandler: Finding Strategies for Business During the Pandemic

by Monica Hoel

Brian Chandler’s public relations firm is offering data-driven advice to companies.

Brian Chandler’s public relations firm has taken on a new and urgent role: providing businesses with relevant information related to the COVID-19 crisis.

Brian (E&H, ’97) is president and CEO of Commonwealth Public Relations, based in Richmond, Virginia. He started a COVID-19 PR and Communications vlog on YouTube at the very beginning of the outbreak in the United States. “This came from the desire to be innovative and provide relevant and real information on what we are seeing in the community and what we are doing as a firm. We’re interviewing innovators in business and our industry, providing our own perspective and advice, and also offering to schedule free sessions where we can provide help and ideas. We’re getting questions, requests to be involved and some compliments for being innovative.”

He began the project with a very honest, personal video about how overwhelming this situation is for businesses, and how many calls he was getting from clients trying to figure out this new landscape.

Brian and his team are using data to offer advice on dealing with perceptions, employees, marketing, and mission adjustments that might need to be addressed during a complicated economic environment.

“While we have been focused on written content for the last 11 years, deciding to create a series of videos hasn’t been easy,” Chandler said. “But we knew all along that we needed to do it and push through because people need access to helpful information.”

Brian says it’s a complicated time for all businesses, through the vlog series, he has offered tips of how companies should consider their employee’s mental health when the economy reopens, advice for certain brands that need to “step up,” and free counsel to businesses looking for advice.

“This came from the desire to be innovative and provide relevant and real information on what we are seeing in the community…”
Brian Chandler
E&H Class of 1997

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  • <div class="lw_news_image"><span class="lw_item_thumb"><a href="/live/news/1216-abingdon-farmers-market-is-open-with-a-twist"><picture class="lw_image"><source type="image/webp" srcset="/live/image/scale/2x/gid/68/width/345/height/225/crop/1/src_region/934,478,2579,2119/8046_IMG_9596_1.rev.1587141136.webp 2x, /live/image/scale/3x/gid/68/width/345/height/225/crop/1/src_region/934,478,2579,2119/8046_IMG_9596_1.rev.1587141136.webp 3x" data-origin="responsive"/><source type="image/jpeg" srcset="/live/image/scale/2x/gid/68/width/345/height/225/crop/1/src_region/934,478,2579,2119/8046_IMG_9596_1.rev.1587141136.JPG 2x, /live/image/scale/3x/gid/68/width/345/height/225/crop/1/src_region/934,478,2579,2119/8046_IMG_9596_1.rev.1587141136.JPG 3x" data-origin="responsive"/><img src="/live/image/gid/68/width/345/height/225/crop/1/src_region/934,478,2579,2119/8046_IMG_9596_1.rev.1587141136.JPG" alt="The Abingdon Farmers Market at Berry Home Center in Abingdon." width="345" height="225" srcset="/live/image/scale/2x/gid/68/width/345/height/225/crop/1/src_region/934,478,2579,2119/8046_IMG_9596_1.rev.1587141136.JPG 2x, /live/image/scale/3x/gid/68/width/345/height/225/crop/1/src_region/934,478,2579,2119/8046_IMG_9596_1.rev.1587141136.JPG 3x" data-max-w="1645" data-max-h="1641" loading="lazy" data-optimized="true"/></picture></a></span></div><div class="lw_widget_text"><h4 class="lw_news_headline"><a href="/live/news/1216-abingdon-farmers-market-is-open-with-a-twist">Abingdon Farmer’s Market is Open – with a Twist</a></h4><div class="lw_news_summary"> Kyra (’77) and Tom (’75) Bishop are providing a safe way for local farmers to offer curbside service. <a href="/live/news/1216-abingdon-farmers-market-is-open-with-a-twist" class="link-with-arrow gold">Keep reading</a></div></div>
  • <div class="lw_news_image"><span class="lw_item_thumb"><a href="/live/news/2348-avery-smith-takes-a-big-step-in-his-opera-career"><picture class="lw_image"><source type="image/webp" srcset="/live/image/scale/2x/gid/68/width/345/height/225/crop/1/src_region/0,441,1785,2227/11291_IMG-9004.rev.1652729153.webp 2x, /live/image/scale/3x/gid/68/width/345/height/225/crop/1/src_region/0,441,1785,2227/11291_IMG-9004.rev.1652729153.webp 3x" data-origin="responsive"/><source type="image/jpeg" srcset="/live/image/scale/2x/gid/68/width/345/height/225/crop/1/src_region/0,441,1785,2227/11291_IMG-9004.rev.1652729153.jpg 2x, /live/image/scale/3x/gid/68/width/345/height/225/crop/1/src_region/0,441,1785,2227/11291_IMG-9004.rev.1652729153.jpg 3x" data-origin="responsive"/><img src="/live/image/gid/68/width/345/height/225/crop/1/src_region/0,441,1785,2227/11291_IMG-9004.rev.1652729153.jpg" alt="Avery Smith E&H Class of 2021" width="345" height="225" srcset="/live/image/scale/2x/gid/68/width/345/height/225/crop/1/src_region/0,441,1785,2227/11291_IMG-9004.rev.1652729153.jpg 2x, /live/image/scale/3x/gid/68/width/345/height/225/crop/1/src_region/0,441,1785,2227/11291_IMG-9004.rev.1652729153.jpg 3x" data-max-w="1785" data-max-h="1786" loading="lazy" data-optimized="true"/></picture></a></span></div><div class="lw_widget_text"><h4 class="lw_news_headline"><a href="/live/news/2348-avery-smith-takes-a-big-step-in-his-opera-career">Avery Smith Takes a Big Step in His Opera Career</a></h4><div class="lw_news_summary"> Avery Smith has been chosen for a world-class professional opera program that only accepted about 40 participants – from all over the world <a href="/live/news/2348-avery-smith-takes-a-big-step-in-his-opera-career" class="link-with-arrow gold">Keep reading</a></div></div>
  • <div class="lw_news_image"><span class="lw_item_thumb"><a href="/live/news/2675-air-force-successes-to-foster-fails-jeff-links"><picture class="lw_image"><source type="image/webp" srcset="/live/image/scale/2x/gid/68/width/345/height/225/crop/1/src_region/787,531,2656,2400/13032_IMG-0187.rev.1672950749.webp 2x, /live/image/scale/3x/gid/68/width/345/height/225/crop/1/src_region/787,531,2656,2400/13032_IMG-0187.rev.1672950749.webp 3x" data-origin="responsive"/><source type="image/jpeg" srcset="/live/image/scale/2x/gid/68/width/345/height/225/crop/1/src_region/787,531,2656,2400/13032_IMG-0187.rev.1672950749.jpg 2x, /live/image/scale/3x/gid/68/width/345/height/225/crop/1/src_region/787,531,2656,2400/13032_IMG-0187.rev.1672950749.jpg 3x" data-origin="responsive"/><img src="/live/image/gid/68/width/345/height/225/crop/1/src_region/787,531,2656,2400/13032_IMG-0187.rev.1672950749.jpg" alt="Jeff Link with wife, Yoshimi Link E&H Class of 1971" width="345" height="225" srcset="/live/image/scale/2x/gid/68/width/345/height/225/crop/1/src_region/787,531,2656,2400/13032_IMG-0187.rev.1672950749.jpg 2x, /live/image/scale/3x/gid/68/width/345/height/225/crop/1/src_region/787,531,2656,2400/13032_IMG-0187.rev.1672950749.jpg 3x" data-max-w="1869" data-max-h="1869" loading="lazy" data-optimized="true"/></picture></a></span></div><div class="lw_widget_text"><h4 class="lw_news_headline"><a href="/live/news/2675-air-force-successes-to-foster-fails-jeff-links">Air Force Successes to Foster Fails: Jeff Link’s Retirement Features a New Kind of Service</a></h4><div class="lw_news_summary"><p>Service comes in many forms, and these days Jeff has hung up his U.S. Air Force duties in favor of a different sort of service.</p><a href="/live/news/2675-air-force-successes-to-foster-fails-jeff-links" class="link-with-arrow gold">Keep reading</a></div></div>
  • <div class="lw_news_image"><span class="lw_item_thumb"><a href="/live/news/726-eamph-alumnistudent-win-award-for-service"><picture class="lw_image"><source type="image/webp" srcset="/live/image/scale/2x/gid/68/width/345/height/225/crop/1/src_region/492,192,2432,2133/6074_DSC_5445_2.rev.1553176670.webp 2x, /live/image/scale/3x/gid/68/width/345/height/225/crop/1/src_region/492,192,2432,2133/6074_DSC_5445_2.rev.1553176670.webp 3x" data-origin="responsive"/><source type="image/jpeg" srcset="/live/image/scale/2x/gid/68/width/345/height/225/crop/1/src_region/492,192,2432,2133/6074_DSC_5445_2.rev.1553176670.JPG 2x, /live/image/scale/3x/gid/68/width/345/height/225/crop/1/src_region/492,192,2432,2133/6074_DSC_5445_2.rev.1553176670.JPG 3x" data-origin="responsive"/><img src="/live/image/gid/68/width/345/height/225/crop/1/src_region/492,192,2432,2133/6074_DSC_5445_2.rev.1553176670.JPG" alt="Walker Long, Jake Caudill, Sam Caudill with their service award certificate from the USDA." width="345" height="225" srcset="/live/image/scale/2x/gid/68/width/345/height/225/crop/1/src_region/492,192,2432,2133/6074_DSC_5445_2.rev.1553176670.JPG 2x, /live/image/scale/3x/gid/68/width/345/height/225/crop/1/src_region/492,192,2432,2133/6074_DSC_5445_2.rev.1553176670.JPG 3x" data-max-w="1940" data-max-h="1941" loading="lazy" data-optimized="true"/></picture></a></span></div><div class="lw_widget_text"><h4 class="lw_news_headline"><a href="/live/news/726-eamph-alumnistudent-win-award-for-service">E&H Alumni/Student Win Award for Service</a></h4><div class="lw_news_summary"> Congrats to Jacob Caudill (Class of ’18), Walker Long (Class of ’18) and Sam Caudill (current E&H student). <a href="/live/news/726-eamph-alumnistudent-win-award-for-service" class="link-with-arrow gold">Keep reading</a></div></div>
  • <div class="lw_news_image"><span class="lw_item_thumb"><a href="/live/news/2285-eamph-mass-comm-student-story-emmett-donavan"><picture class="lw_image"><source type="image/webp" srcset="/live/image/scale/2x/gid/68/width/345/height/225/crop/1/src_region/76,0,1018,943/11072_Steve_matney.rev.1648642034.webp 2x" data-origin="responsive"/><source type="image/jpeg" srcset="/live/image/scale/2x/gid/68/width/345/height/225/crop/1/src_region/76,0,1018,943/11072_Steve_matney.rev.1648642034.jpg 2x" data-origin="responsive"/><img src="/live/image/gid/68/width/345/height/225/crop/1/src_region/76,0,1018,943/11072_Steve_matney.rev.1648642034.jpg" alt="Steve Matney E&H Class of 1994" width="345" height="225" srcset="/live/image/scale/2x/gid/68/width/345/height/225/crop/1/src_region/76,0,1018,943/11072_Steve_matney.rev.1648642034.jpg 2x" data-max-w="942" data-max-h="943" loading="lazy" data-optimized="true"/></picture></a></span></div><div class="lw_widget_text"><h4 class="lw_news_headline"><a href="/live/news/2285-eamph-mass-comm-student-story-emmett-donavan">E&H Mass Comm Student Story: Emmett Donavan highlights Steve Matney’s busy life</a></h4><div class="lw_news_summary"><em>This is part of a series of stories by members of the 2022 E&H Mass Comm 302 Class. </em><br/><br/>Between three different jobs and his family life, Steve Matney has found that staying busy these days is the right choice for him. In short, there’s “no rest for the chemist.” <a href="/live/news/2285-eamph-mass-comm-student-story-emmett-donavan" class="link-with-arrow gold">Keep reading</a></div></div>